Need assistance outside our business hours? You can with the Premium Helpdesk.
How it works:
- Reports through the helpdesk: Outside business hours, simply report your question via our digital ticket system.
- Direct feedback: Our Premium Helpdesk staff provide quick and valuable feedback on your question even outside business hours, without compromising the standards of our SLA response times.
Availability:
- Business days: 17h00 - 21h00
- Saturdays: 09h00 - 12h00
- Bridging days: 09h00 - 17h00
For more information, including closing days, please always visit our contact page.
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