Premium Helpdesk

Premium Helpdesk

Need assistance outside our business hours? You can with the Premium Helpdesk. 

How it works:

  • Reports through the helpdesk: Outside business hours, simply report your question via our digital ticket system.
  • Direct feedback: Our Premium Helpdesk staff provide quick and valuable feedback on your question even outside business hours, without compromising the standards of our SLA response times.

Availability:

  • Business days: 17h00 - 21h00
  • Saturdays: 09h00 - 12h00
  • Bridging days: 09h00 - 17h00

For more information, including closing days, please always visit our contact page.

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